💬
Answers customer questions
Opening hours, prices, services, products, policies and the details customers need before deciding.
Built for small businesses
Your WhatsApp, with a little help from Nilo.
Nilo answers customer questions, helps with bookings, and brings in a human when needed, all in the WhatsApp conversations your business already has.
No new app for your customers. No chatbot menus to learn.
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Your business
Nilo is helping
Hi! Do you have anything available tomorrow afternoon?
Yes. I can help with that. Are you looking for the 60-minute service or the 90-minute one?
The 60-minute one. Around 3pm?
There are openings at 2:30pm and 3:30pm. Which works better for you?
Natural conversation. Useful answers. Human when needed.
Running the business is already enough
WhatsApp shouldn't become another full-time job.
Customers ask the same questions, message outside business hours, send voice notes, change their minds, and need help booking. Nilo takes care of the repetitive part so your team can focus on the conversations that actually need a person.
Repeated questions
Hours, prices, services and policies answered again and again.
Messages at any hour
Customers don't always wait for your team to be free.
Manual bookings
Simple scheduling can turn into long back-and-forth chats.
Important chats get buried
The conversations that need attention compete with everything else.
What Nilo does
Customers can just ask.
No rigid menu. No “type 1 for opening hours.” Nilo works with the way people actually talk on WhatsApp.
🧠
Knows your business
Nilo answers from the information you provide about your business, instead of giving generic responses.
📅
Helps with bookings
Nilo keeps the conversation moving from “what do you offer?” toward a useful next step.
🎙️
Understands how people chat
Text, voice messages, photos, short follow-ups and several messages in a row are all part of the conversation.
🤝
Brings in a human when it matters
Nilo is there to help, not trap customers inside automation. When a conversation needs a person, your business can take over.
01
A customer messages you
They use the WhatsApp conversation they already know.
02
Nilo understands and helps
Questions get answered and the conversation keeps moving.
03
You step in when needed
Your business stays in control of the customer relationship.
Why Nilo
Made to fit the business you already run.
You shouldn't need to become an automation expert just to answer customers faster.
Works where customers already are
WhatsApp stays the interface. There is nothing new for customers to install or learn.
Built around your business
Nilo uses your services, prices, hours and policies to give answers that actually fit.
Human when needed
Routine conversations can be handled automatically without giving up human control.
Simple from the start
The goal is less software to manage, not another complicated dashboard to babysit.
Simple pricing
One simple price. No surprises.
US$199
/ month
One business. One WhatsApp number. Everything you need to have Nilo helping your customers.
Flat monthly pricing means you know what Nilo costs before the month starts. More customer messages should not turn into a surprise bill.
Customer conversations
Text, voice messages and images
Business knowledge and booking help
Human handoff
No message limits
No per-message fees
No hidden charges
For small businesses
If customers message you, Nilo can help.
Clinics
Salons & spas
Restaurants
Veterinarians
Real estate
Property hosts
Service businesses
Nilo is getting ready
Spend less time answering WhatsApp and more time running your business.
Early access is being prepared for small businesses at US$199 per month, with flat pricing and no message-based surprises.
Review what's included